Help center

Frequently asked questions

Shipping, steel, sharpness and guarantees — everything you need to know before you order.

Questions & answers

Before you order

Can't find your answer? Reach out and we'll help you pick the right blade.

Are your swords battle-ready?

Yes. Every sword we sell is a true full-tang, forged from high-carbon or spring steel and properly heat-treated — built for real cutting, drills and HEMA sparring, not just display.

Do you ship worldwide, and are there any customs fees?

We ship worldwide with tracking. Our prices include duties and taxes for most destinations, so there are no surprise customs fees on delivery.

How long does delivery take?

Orders are dispatched within 1–2 business days. Most customers receive their sword within 5–10 business days depending on location.

What is your return and guarantee policy?

Every sword is backed by a lifetime craftsmanship guarantee and a 30-day hassle-free return window. If anything is wrong, we make it right.

Are the swords sharp out of the box?

Blades ship with a functional factory edge. On request we can adjust sharpness — reach out before ordering and we'll advise on the best option for your use.

Do I need to be experienced to own one?

Not at all. Our swords suit collectors, first-time buyers and seasoned practitioners alike. If you're unsure which blade fits you, contact us and we'll point you in the right direction.